Macro Camera Pro Support
Need help with Macro Camera Pro? Browse the answers below, and if you still have a question, get in touch — we're happy to help.
Frequently Asked Questions
How does the free trial work?
A one-time 5-day free trial starts the moment you first launch the app. All Pro features are unlocked during the trial, with no charge until it ends.
How do I unlock Pro?
After the trial ends, unlock all professional features with a single one-time In-App Purchase. There's no subscription — you pay once and keep it.
How do I restore my purchase on a new device?
Open the app's settings and tap "Restore Purchases." As long as you're signed in with the same Apple Account used for the original purchase, your Pro unlock will be restored for free.
Can I get a refund?
All purchases are handled by Apple, so refunds follow Apple's App Store refund policy. Request one at reportaproblem.apple.com — we're unable to issue refunds for App Store transactions directly.
Why isn't macro focus working on my iPhone?
Close-focus macro relies on the Ultra-Wide camera found on iPhone 13 Pro and newer Pro models. On devices without that hardware, manual focus and the other Pro controls still work, but true macro distances may not be available.
How do I get the sharpest macro shots?
Use the manual focus slider for millimeter-precise control, then turn on Focus Lock to hold your focus distance while you recompose. Enable Focus Assist peaking to see exactly what's sharp, keep steady with the hardware shutter button, and add Soft Light for even, shadow-free lighting.
Is my data private?
Yes. All image processing happens on your device, and your photos are never uploaded to our servers or shared with third-party services. See our Privacy Policy for full details.
Get in Touch
Still need help, found a bug, or have a feature request? Email us and we'll get back to you:
Email: info@tedydev.com